I ran into a strange problem that stumped me for a good 30 minutes before I figured out what the issue was. What’s funny is that the problem was actually quite simple but seeing how I spent a good half hour to be able to fix it, I figured it’d be worth a blog post.
Server: Cisco UCS C210 M2
Management Server: Windows Server 2008 R2 64-bit
Browser: Internet Explorer 32-bit
What basically happened was that whenever I tried to launch the KVM Console from within the Cisco Integrated Management Controller, I would receive the following message:
The KVM Viewer requires Java 1.5 or higher. Please install or enable Java and try again.
After going through the:
- Ensured Java was installed.
- Check the security permissions for the IP address of the CIMC.
- Ensure Java plug-in was enabled.
- Ensure the security permissions for Java within IE was set to allow.
What I finally realized was that when I installed Java earlier in the week via the Java website, it automatically installed the 64-bit version. Seeing how the Internet Explorer icon always defaults to 32-bit, the 32-bit Internet Explorer wasn’t aware and couldn’t use the 64-bit plugin.
The solution was simple: install Java 32-bit:
Hope this helps anyone out there that runs into such a trivial issue.