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Showing posts with label Wyse Device Manager. Show all posts
Showing posts with label Wyse Device Manager. Show all posts

Tuesday, February 2, 2016

Dell Wyse Device Manager Version 5.0 WDMServiceLog process pegs processor at 100%

Problem

Dell Wyse Device Manager Version 5.0 is installed onto a Windows Server 2012 R2 server:

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… and you notice that the WDMServiceLog (32 bit) / RptSvcLog.exe process consistently consumes close to 100% of the CPU process pegging the processor at 100% and allowing the server down to a crawl:

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Solution

While the following may not be the best solution for the issue as it’s more of a workaround, it was the only one I could find while searching:

http://www.technicalhelp.de/forums/topic/problem-with-wdm-service-log-makes-cpu-usage-go-to-100/

The suggestion was to disable the WDM Service Logs logging service found here in the Preferences options:

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Disabling this service will cause the WDMServiceLog (32 bit) / RptSvcLog.exe never to run and therefore fixes the issue.