Tuesday, February 2, 2016

Dell Wyse Device Manager Version 5.0 WDMServiceLog process pegs processor at 100%

Problem

Dell Wyse Device Manager Version 5.0 is installed onto a Windows Server 2012 R2 server:

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… and you notice that the WDMServiceLog (32 bit) / RptSvcLog.exe process consistently consumes close to 100% of the CPU process pegging the processor at 100% and allowing the server down to a crawl:

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Solution

While the following may not be the best solution for the issue as it’s more of a workaround, it was the only one I could find while searching:

http://www.technicalhelp.de/forums/topic/problem-with-wdm-service-log-makes-cpu-usage-go-to-100/

The suggestion was to disable the WDM Service Logs logging service found here in the Preferences options:

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Disabling this service will cause the WDMServiceLog (32 bit) / RptSvcLog.exe never to run and therefore fixes the issue.

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