NET/Evangelyze SmartSIP doesn’t like DNS name for proxy address

I’ve been setting up NET/Evangelyze’s SmartSIP application on a mediation server for a client the past 2 days and ran into a lot of issues during the install and configuring. I’ll write more about the install on another blog post but here’s a quick one:

Yes, the manual actually tells you to enter the IP address for the proxy address but my Windows best practice experience in the past was to use the name so I chose to enter the DNS A record in the proxy address instead of the IP and get a Registration error: 408 – Request Timeout.

I went ahead and changed it to the IP address, restarted X-Lite and the phone registered successfully.