Wednesday, July 13, 2011

Annoying Microsoft Management Console error when trying to close the Exchange Management Console MMC with Internet Explorer (IE9) installed

As annoying as it is, I do understand that there are literally billions of applications out there that makes it hard for Microsoft to fully test their products with so this point of this post is not to complain but rather hope someone else encountering this problem will quickly find the solution here.

Problem

You’re trying to close the Exchange Management Console MMC but notice that you’re prompted with the following error message:

You must close all dialog boxes before you can close Exchange Management Console

image

You look far and wide beneath the opened windows on your server but can’t find any dialog boxes opened.

Cause

The reason why you’re getting this error is because your server has Internet Explorer 9 (IE9) installed.  As per the following forum post:

http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/ea4e1ffe-472e-4508-9a14-0735ac6322ca

… and this blog:

http://www.expta.com/2011/04/issue-with-ie9-and-exchange-2010.html

… the problem isn’t so much IE 9 but rather MMC. 

I hope this gets fixed quickly because I can see it being very annoying.

3 comments:

Anonymous said...

Here's some more information that might be helpful,

Exchange 2010 - (You must close all dialog boxes before you can close Exchange Management Console)


Pete
PeteNetLive

Anonymous said...

The IE ESC disable work around does not work for most people including myself.

Uninstalling IE9 is a work around that most people do not want to try.

The best work-around so far is to run MMC and add the Exchange Management Console as a snap-in and save it.

Anonymous said...

A comment stolen from another page on this - worked for me!

"Adding 'mmc.exe' (yes, a filename) to the Trusted Sites list in IE9 worked as a solution for me."