Thursday, September 16, 2010

NetApp Virtual Storage Console for VMware vSphere Setup Wizard ended prematurely

Ran into an issue installing NetApp’s Virtual Storage Console for VMware vSphere the other day on a Windows Server 2008 R2 64-bit server where the install would fail with:

NetApp Virtual Storage Console for VMware vSphere Setup Wizard ended prematurely

NetApp Virtual Storage Console for VMware vSphere Setup Wizard ended prematurely because of an error. Your system has not been modified. To install this program at a later time…

Click the Finish button to exit the Setup Wizard.

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For those who don’t want to read and view all the screenshots I’m including, the problem is because the install wasn’t executing with “run as administrator”. Another problem with the package I was using was that it was an .msi package and right clicking on it does not provide me with the option so what I ended up doing was opening up a command prompt as administrator, navigate to the folder with the netapp_vsc_1.0.msi package, then executing it from there. The following shows the process:

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So even thought we got the User Account Control (UAC) prompt, the install will still eventually fail:

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Failed.

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To get the package to install properly, open the command prompt running as an administrator and then execute the netapp_vsc_1.0.msi package:

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Make sure you add the IP of the server with the NetApp Virtual Storage Console to the trusted sites of the IE so the tab within vCenter is displayed properly.

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1 comment:

Gexton said...

Ran into an issue installing NetApp’s Virtual Storage Console for VMware vSphere the other day on a Windows Server 2008 R2 64-bit server where the install would fail with.
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