While configuring backups for a customer with Backup Exec 2010 to backup a vSphere 4 environment, we ran into multiple errors such as the following:
Final error: 0xe000848c - Unable to attach to a resource. Make sure that all selected resources exist and are online, and then try again. If the server or resource no longer exists, remove it from the selection list. Edit the selection list properties, click the View Selection Details tab, and then remove the resource.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-33932
V-79-57344-38277 – Unable to open a disk of the virtual machine
VixDiskLib_Open() reported the error:
V-79-57344-38277 - Unable to open a disk of the virtual machine.
VixDiskLib_Open() reported the error:
Problem Resolution
After troubleshooting the problem for an hour and being pressed for time, we ended up calling Symantec since we had a support contract. What ended up being the problem was because we were not using the R2 version. Here’s the version we were initially using:
Symantec
Backup Exec 2010
Media Server: Version 13.0 Rev. 2896 (64-bit)
Administration Console: Version 13.0 Rev. 2896 (64-bit)
Desktop and Laptop Option: Version 3.1 Rev. 3.42.44a
Once we upgraded to the R2 version, the backups began to work:
Symantec
Backup Exec 2010 R2
Media Server: Version 13.0 Rev. 4164 (64-bit)
Administration Console: Version 13.0 Rev. 4164 (64-bit)
Desktop and Laptop Option: Version 3.1 Rev. 3.43.17a
Here are some additional copy and paste of the error logs:
Job name : test
Job type : Backup
Job status : Failed
Job log : C:\Program Files\Symantec\Backup Exec\Data\BEX_WCITORBTBEXEC_00155.xml
Server name : BEXEC
Selection list name : test-1
Device name : Test
Target name : Test
Media set name : Daily Full Backups
Error category : Resource Errors
Error : e000848c - Unable to attach to a resource. Make sure that all selected resources exist and are online, and then try again. If the server or resource no longer exists, remove it from the selection list. Edit the selection list properties, click the View Selection D
For additional information regarding this error refer to link V-79-57344-33932
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
Set type : Backup
Set status : Completed
Set description : test
Resource name : \\VCVM\VMVCB::\\VCVM\VCGuestVm\vm\WFPS
Logon account : System Logon Account
Encryption used : None
Error : e0009585 - Unable to open a disk of the virtual machine.
Agent used : Yes
Advanced Open File Option used : No
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
Job ended: September-15-10 at 3:47:55 PM
Completed status: Failed
Final error: 0xe000848c - Unable to attach to a resource. Make sure that all selected resources exist and are online, and then try again. If the server or resource no longer exists, remove it from the selection list. Edit the selection list properties, click the View Selection Details tab, and then remove the resource.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-33932
-------------------------------------------------------------------------------------------------------------------------------------------------------------------
Click an error below to locate it in the job log
Backup- VMVCB::\\VCVM\VCGuestVm\vm\FPS
V-79-57344-38277 - Unable to open a disk of the virtual machine.
VixDiskLib_Open() reported the error:
V-79-57344-38277 - Unable to open a disk of the virtual machine.
VixDiskLib_Open() reported the error:
2 comments:
Thanks from Russia ;-)
Thanks also see
http://www.petenetlive.com/KB/Article/0000349.htm
Pete
Post a Comment