Tuesday, January 14, 2014

Adobe Reader prints PDFs very small on the top left hand corner or prints an error

I ran into an interesting issue the other day where a client told me that printing PDFs with Adobe Reader would either print extremely small on the top left hand corner (1” x 2” or 1” x 1.5”) of a page or print the following error on the actual printout:

ERROR: invalidfont

OFFENDING COMMAND: show

STACK:

(                   )

What I discovered was that these issues appear to be related to the Adobe Reader being unable to send the format of the text or the font of the text to the printer.  The workaround that appears to fix this issue is to adjust the Advanced settings in the print menu as such:

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clip_image002[4]clip_image002[6]

After adjusting these settings, the printer should be able to correctly print out the document.

3 comments:

PDF signature said...

Adobe gets a bad rap, but they are decent at providing security patches and automatic updates. Also, with Chrome… Flash can be sandboxed, mitigating much of the risk

Anonymous said...

It works thanks!... it has to be fixed by Adobe tho.

Build us with your views said...

Thanx a lot, it worked . Now I am able to print, it was so frustraiting