I ran into a problem while deploying a new vSphere environment for VIEW 4.5 today and thought I’d share my findings. The error message I received while adding a ESXi host to vCenter was:
Call "Datacenter.QueryConnectionInfo" for object "someName" on vCenter Server "somevCenter.someDomain.com" failed.
So after troubleshooting the issue, I found that there could be either of these causes:
- You’re not referring to the host with the FQDN.
- You’re referring to the host with just the name but you do not have the DNS suffix specified on your vCenter’s Windows operating system NIC settings.
- You entered the wrong username or password for the ESX server.
There are probably more causes but these were the 3 I came across. My problem was a bit more complicated and it was because the IP I used for the ESXi host was already being used by another host and thus my vCenter was trying to add another ESXi server that had a different root password.