Monday, September 17, 2012

Accessing a virtual desktop with Desktop Viewer in Citrix XenDesktop 5.6 briefly opens / flashes and closes


You’ve just deployed a new desktop catalog in Citrix XenDesktop 5.6 and attempt to access the desktop through the Web Interface server but the Desktop Viewer opens, flashes and then quickly closes:


Reviewing the event logs in the application logs of the virtual desktops show that Event ID: 9032 is logged with the following description:

Citrix ICA could not configure Thinwire and switch to the remote ICA display. This error is typically caused by a prior RDP connection being made to the workstation. Rebooting the workstation or logging in at the
console will fix this.


I found quite a few older posts for earlier version of XenDesktop but later realized that this was caused by the fact that I had installed the VMware Tools after installing the XenDesktop VDA (Virtual Desktop Agent) which obviously was the wrong order.  Simply uninstalling and reinstalling the XenDesktop VDA Agent corrected the problem.


Anonymous said...

That worked for me too. Thanks. :-)

Anonymous said...

Awesome post! Thank you!