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Saturday, March 21, 2020

Deploying Azure Migrate appliance on VMware vSphere 6.7 fails with "Unable to process template"

Problem

You attempt to set up the Azure Migrate appliance to perform an assessment on a VMware vSphere 6.7 environment by downloading the OVA appliance from Azure:

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MicrosoftAzureMigration.ova

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… but notice that the process fails in the vSphere client with the error message:

Unable to process template.

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Solution

One of the common causes of this issue is if you are using Internet Explorer as your browser and the following is a version that would display this error:

Internet Explorer 11
Version: 11.3383.14393.0

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One of the quickest way to get around this is to use Google Chrome:

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