Tuesday, May 19, 2015

Configuring for Google Earth Pro Direct X mode with Citrix XenDesktop 5.6

It has been awhile since I’ve had to work with a XenDesktop 5.6 as most of the clients I work with have upgraded to 7 but I received a request today to look into why Direct X mode did not work for a new Google Earth Pro installed.  The client told me that they followed the instructions from one of my previous blog posts:

Updated: Starting Google Earth on Citrix XenDesktop 5.6 virtual desktop prompts the message: ‘DirectX’ mode not supported

… but wasn’t able to get Google Earth Pro to start in Direct X mode:

‘DirectX’ mode not supported


The first thought that crossed my mind was that I’ve actually never configured the HDX Optimization Pack for Google Earth for Google Earth Pro so I sort of figured the instructions I had in my blog post probably wasn’t complete.  After an hour of verifying that the d3d9.dll file was copied into the folders for an Google Earth install, I discovered that the following folder also needs the file:

C:\Program Files (x86)\Google\Google Earth Pro\alchemy\ogles20




I was able to start Google Earth Pro in Direct X mode as soon as I copied the d3d9.dll file into the folder.

The version of Google Earth Pro I tested this with is


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