Saturday, January 10, 2015

Attempting to reinstall VMware Horizon View Connection Server throws the error: “The currently logged on user does not have sufficient privileges on the existing Directory Services instance…”

Problem

You attempt to reinstall VMware Horizon View Connection Server on an existing server after removing VMware Horizon View Connection Server from Programs and Features:

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… but notice that you receive the following error message when you rerun the install on the server:

The currently logged on user does not have sufficient privileges on the existing Directory Services instance. Please log in as a user with full View Administrator rights and then retry this installation.

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Solution

The reason why this prompt is presented is because the account you’ve used to reinstall the View Connection server does not have permissions to the AD LDS Instance VMwareVDMDS that is installed on the server. If this is a single server deployment and you are rebuilding the environment then it is safe to proceed and uninstall the AD LDS Instance VMwareVDMDS from Programs and Features:

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Select the Skip option when prompted for credentials:

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Once the AD LDS Instance VMwareVDMDS has been uninstalled, you can proceed with the install of the View Connection Server.

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