Attempting to create a Availability Group Listener after successfully creating a SQL Server 2019 Availability Group fails with: "The WSFC cluster could not bring the Network Name resource with DNS name..."

Problem

You’re attempting to create a Availability Group Listener after successfully creating a SQL Server 2019 Availability Group but receive the following error:

TITLE: Microsoft SQL Server Management Studio

------------------------------

Create failed for Availability Group Listener 'PRD_TX_Listener'. (Microsoft.SqlServer.Smo)

For help, click: https://go.microsoft.com/fwlink?ProdName=Microsoft+SQL+Server&ProdVer=16.100.44091.28+(SMO-master-A)&EvtSrc=Microsoft.SqlServer.Management.Smo.ExceptionTemplates.FailedOperationExceptionText&EvtID=Create+AvailabilityGroupListener&LinkId=20476

------------------------------

ADDITIONAL INFORMATION:

An exception occurred while executing a Transact-SQL statement or batch. (Microsoft.SqlServer.ConnectionInfo)

------------------------------

The WSFC cluster could not bring the Network Name resource with DNS name 'PRD_TX_Listener' online. The DNS name may have been taken or have a conflict with existing name services, or the WSFC cluster service may not be running or may be inaccessible. Use a different DNS name to resolve name conflicts, or check the WSFC cluster log for more information.

The attempt to create the network name and IP address for the listener failed. If this is a WSFC availability group, the WSFC service may not be running or may be inaccessible in its current state, or the values provided for the network name and IP address may be incorrect. Check the state of the WSFC cluster and validate the network name and IP address with the network administrator. Otherwise, contact your primary support provider. (Microsoft SQL Server, Error: 19471)

For help, click: http://go.microsoft.com/fwlink?ProdName=Microsoft%20SQL%20Server&ProdVer=15.00.2000&EvtSrc=MSSQLServer&EvtID=19471&LinkId=20476

------------------------------

BUTTONS:

OK

------------------------------

===================================

Create failed for Availability Group Listener 'PRD_TX_Listener'. (Microsoft.SqlServer.Smo)

------------------------------

For help, click: https://go.microsoft.com/fwlink?ProdName=Microsoft+SQL+Server&ProdVer=16.100.44091.28+(SMO-master-A)&EvtSrc=Microsoft.SqlServer.Management.Smo.ExceptionTemplates.FailedOperationExceptionText&EvtID=Create+AvailabilityGroupListener&LinkId=20476

------------------------------

Program Location:

at Microsoft.SqlServer.Management.Smo.SqlSmoObject.CreateImpl()

at Microsoft.SqlServer.Management.SqlManagerUI.AGListenerConfigurationNewModeViewData.DoWorkCore(AGListenerController controller)

at Microsoft.SqlServer.Management.SqlManagerUI.AGListenerConfigurationControl.OnRunNow(Object sender)

at Microsoft.SqlServer.Management.SqlMgmt.PanelExecutionHandler.Run(RunType runType, Object sender)

at Microsoft.SqlServer.Management.SqlMgmt.SqlMgmtTreeViewControl.DoPreProcessExecutionAndRunViews(RunType runType)

at Microsoft.SqlServer.Management.SqlMgmt.SqlMgmtTreeViewControl.ExecuteForSql(PreProcessExecutionInfo executionInfo, ExecutionMode& executionResult)

at Microsoft.SqlServer.Management.SqlMgmt.SqlMgmtTreeViewControl.Microsoft.SqlServer.Management.SqlMgmt.IExecutionAwareSqlControlCollection.PreProcessExecution(PreProcessExecutionInfo executionInfo, ExecutionMode& executionResult)

at Microsoft.SqlServer.Management.SqlMgmt.ViewSwitcherControlsManager.RunNow(RunType runType, Object sender)

===================================

An exception occurred while executing a Transact-SQL statement or batch. (Microsoft.SqlServer.ConnectionInfo)

------------------------------

Program Location:

at Microsoft.SqlServer.Management.Common.ServerConnection.ExecuteNonQuery(String sqlCommand, ExecutionTypes executionType, Boolean retry)

at Microsoft.SqlServer.Management.Common.ServerConnection.ExecuteNonQuery(StringCollection sqlCommands, ExecutionTypes executionType, Boolean retry)

at Microsoft.SqlServer.Management.Smo.ExecutionManager.ExecuteNonQuery(StringCollection queries, Boolean retry)

at Microsoft.SqlServer.Management.Smo.SqlSmoObject.ExecuteNonQuery(StringCollection queries, Boolean includeDbContext, Boolean executeForAlter)

at Microsoft.SqlServer.Management.Smo.SqlSmoObject.CreateImplFinish(StringCollection createQuery, ScriptingPreferences sp)

at Microsoft.SqlServer.Management.Smo.SqlSmoObject.CreateImpl()

===================================

The WSFC cluster could not bring the Network Name resource with DNS name 'PRD_TX_Listener' online. The DNS name may have been taken or have a conflict with existing name services, or the WSFC cluster service may not be running or may be inaccessible. Use a different DNS name to resolve name conflicts, or check the WSFC cluster log for more information.

The attempt to create the network name and IP address for the listener failed. If this is a WSFC availability group, the WSFC service may not be running or may be inaccessible in its current state, or the values provided for the network name and IP address may be incorrect. Check the state of the WSFC cluster and validate the network name and IP address with the network administrator. Otherwise, contact your primary support provider. (.Net SqlClient Data Provider)

------------------------------

For help, click: http://go.microsoft.com/fwlink?ProdName=Microsoft%20SQL%20Server&ProdVer=15.00.2000&EvtSrc=MSSQLServer&EvtID=19471&LinkId=20476

------------------------------

Server Name: BMA-PROD-SQL1

Error Number: 19471

Severity: 16

State: 0

Line Number: 1

 ------------------------------

Program Location:

at Microsoft.SqlServer.Management.Common.ConnectionManager.ExecuteTSql(ExecuteTSqlAction action, Object execObject, DataSet fillDataSet, Boolean catchException)

at Microsoft.SqlServer.Management.Common.ServerConnection.ExecuteNonQuery(String sqlCommand, ExecutionTypes executionType, Boolean retry)

Solution

This error is typically displayed if the Cluster Name Object (CNO) in Active Directory does not have permissions to create and read the listener computer object. The CNO name can be found in the Failover Cluster Manager:

To correct the issue, simply navigate to the OU containing CNO, which would be where it will attempt to create the listener computer object, right click on the OU and select Delegate Control… to launch the Delegation of Control Wizard:

Add the CNO computer object:

Select Create a custom task to delegate and click Next:

Select This folder, existing objects in this folder, and creation of new objects in this folder then click Next:

Select General and Creation/deletion of specific child objects, then locate the following and select the following:

• Read all properties
• Create Computer objects
• Delete Computer objects

With the CNO computer object granted the respective permissions, the listener should now create successfully: