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Sunday, November 17, 2013

Citrix XenApp and XenDesktop Pass-Through Authentication works with website authentication but not application or desktop authentication

To follow up with my previous post:

Connecting to Citrix XenDesktop 5.6 virtual desktops through a Web Interface configured with pass-through authentication fails after flashing a black screen
http://terenceluk.blogspot.com/2013/11/connecting-to-citrix-xendesktop-56.html

I finally found some time over the weekend to sit down and perform some uninterrupted troubleshooting to determine the root cause of why the environment’s pass-through authentication worked for authenticating the user through the Web Interface portal but does not work when launching an application where it would display the following prompt:

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… or while launching a XenDesktop VDI (with the help of the registry key to disable enforce auto logon):

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What ended up being the issue after combing through the configuration as I referenced an older blog post I wrote:

Lessons learned with Citrix Web Interface 4.6 Pass-Through Authentication
http://terenceluk.blogspot.com/2012/01/lessons-learned-with-citrix-web.html

… was that the Active Directory GPO with the Citrix pass-through authentication only had the Computer Configuration portion configured:

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… but not the User Configuration.  Once I got the User Configuration portion configured, pass-through authentication began functioning as it should:

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Hope this helps anyone out there who may come across the same symptoms in their environment.

3 comments:

  1. Nice blog you shared. Its very informative and useful for me. Thanks alot for sharing this.

    ReplyDelete
  2. Great post..!!!!
    I like this Post. It is so nice to read such wonderful blog. Thanks for sharing!

    Regards
    Techstur

    ReplyDelete
  3. You have done a very good over this post. Keep it UP !!! Citrix server, application, and citrix xendesktop training desktop virtualization training with SSDN Technoplogies is must for Every IT professional. Must Learn.

    ReplyDelete