Attempting to access Windows Virtual Desktop (WVD) displays the message: “It looks like your system administrator hasn’t set up any resources username@contoso.com yet. Please choose a different account or try again. If you believe you have received this message in error, please contact your system administrator.”

One of the most common problems I find many of my clients and colleagues experience during there first deployment of WVD is that upon completing the configuration of the host pool, application group, and assignment of users, they receive the following message from the both the web client and the Windows desktop client:

It looks like your system administrator hasn’t set up any resources for username@contoso.com yet. Please choose a different account or try again. If you believe you have received this message in error, please contact your system administrator.

Many of the forum posts tend to point the user to ensure they are not using the older non-arm URL for arm deployments:

• https://rdweb.wvd.microsoft.com/arm/webclient (short URL: https://aka.ms/wvdarmweb)
• https://rdweb.wvd.microsoft.com/webclient/index.html (short URL: http://aka.ms/wvdweb)

However, what I’ve found to be the frequent cause is if the administrator either has not created a Workspace or added the Application Group into the Workspace:

Hope this helps anyone who might have missed this step.